Terms and Conditions

1. Business Details

This website is operated by Stewarts Innovations Pty Ltd (ABN 44 129 922 308), trading as Arthritis Treatments Australia, located at 309 Army Road, Pakenham, Victoria 3810, Australia.

2. Products

Joint Rejuvenate is a nutritional supplement made from New Zealand green-lipped mussel (Perna canaliculus). It is intended for use as a dietary supplement for dogs, horses, and cats.

All product descriptions, images, and pricing are accurate at the time of publication. We reserve the right to modify prices at any time without prior notice. Any price changes will not affect orders already placed and confirmed.

3. Veterinary Disclaimer

4. Orders and Payment

• All prices are in Australian Dollars (AUD) and include GST.
• Payment is processed securely by eWAY, a PCI DSS Level 1 certified payment gateway. We accept Visa, Mastercard, and American Express.
• An order is confirmed when payment is successfully processed and you receive an order confirmation.
• We reserve the right to cancel an order if the product is unavailable or if there is an error in pricing or product information.

5. Shipping

• We ship within Australia only via Australia Post.
• Flat-rate shipping of $12.00 AUD applies to all orders regardless of size.
• Orders are typically dispatched within 1-2 business days.
• Delivery times vary by location: 2-5 business days for metropolitan areas, 5-10 business days for regional and remote areas.
• Risk of loss and title for items passes to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Refund Policy for full details on returns, refunds, and exchanges.

In summary: We offer a 30-day return window for unopened products in original packaging. Opened products may be returned if defective or not as described. Shipping costs for returns are the responsibility of the buyer unless the product is faulty.

7. Intellectual Property

All content on this website, including text, images, logos, product descriptions, blog articles, and scientific summaries, is the property of Stewarts Innovations Pty Ltd unless otherwise stated. Scientific papers cited on the Scientific Evidence page are the property of their respective publishers and are referenced for educational purposes.

8. Limitation of Liability

To the maximum extent permitted by Australian Consumer Law, Stewarts Innovations Pty Ltd is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

9. Governing Law

These terms are governed by the laws of the State of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

10. Contact

For questions about these terms, contact us:

• Email: arthritistreatments1@gmail.com
• Phone: +61 425 310 625
• Address: 309 Army Road, Pakenham, Victoria 3810, Australia